Effective Date: 22nd July 2025
Website: www.offlimits.in
This Privacy Policy outlines how OffLimits (“we”, “us”, “our”) collects, uses, shares, and protects your personal information when you visit or interact with our website www.offlimits.in (“Website”).
By accessing our Website or using our services, you agree to the practices described in this policy.
1. Information We Collect
We collect the following types of personal information:
a. Information You Provide
- Name, email address, phone number, address
- Payment details (processed via secure third-party payment gateways)
- Details related to bookings (e.g., Puja type, intention, preferences)
- Messages and communications sent via contact forms or email
b. Automatically Collected Information
- IP address
- Browser and device information
- Location data (approximate)
- Cookies and similar tracking technologies
- Pages visited, time spent, and interactions
2. How We Use Your Information
We use your data for the following purposes:
- To process and fulfill orders or service bookings
- To provide customer support and communication
- To personalize your experience
- To send confirmations, updates, and promotional messages (with consent)
- To improve our website and services
- To comply with legal or regulatory obligations
3. Sharing of Personal Information
We do not sell your personal data to third parties.
We may share your data with:
- Payment processors Razorpay or any other for secure transaction handling
- Shipping and logistics partners
- Technology providers (e.g., hosting or analytics services)
- Legal or government entities where required by law
Each partner is contractually obligated to maintain your data confidentiality.
4. Cookies and Tracking
We use cookies and similar technologies to enhance your experience. These may include:
- Session cookies (to keep you logged in)
- Preference cookies (to remember your settings)
- Analytics cookies (to monitor traffic and usage)
You can manage or disable cookies via your browser settings, but some features may not work correctly if disabled.
5. Data Security
We take reasonable precautions to protect your data from unauthorized access, disclosure, or misuse. Security measures include:
- HTTPS encryption
- Secure payment gateways
- Limited access to personal information by authorized personnel only
However, no method of transmission over the internet is 100% secure.
6. Your Rights
a. Under Indian Law:
You can request to access, update, or delete your personal data by emailing us at support@offlimits.in.
b. For EU Residents (GDPR):
You have the right to:
- Access your personal data
- Correct or delete your data
- Withdraw consent
- Object to processing
- Request data portability
To exercise your rights, contact us at support@offlimits.in.
c. For California Residents (CCPA):
You have the right to:
- Know what personal data is collected
- Request deletion of your data
- Opt-out of the sale of personal data (we do not sell data)
To exercise your rights, contact us at support@offlimits.in.
7. Data Retention
We retain your data only for as long as necessary to fulfill the purposes for which it was collected, including legal, accounting, or reporting obligations.
8. Third-Party Links
Our Website may contain links to external websites. We are not responsible for the content or privacy practices of such websites. Please review their privacy policies separately.
9. Children’s Privacy
Our services are not intended for children under the age of 13. We do not knowingly collect personal data from individuals under the age of 18.
10. Changes to This Policy
We reserve the right to update this Privacy Policy at any time. Changes will be posted on this page with a revised “Effective Date.”
11. Contact Us
For any questions or concerns regarding this Privacy Policy or your data, please contact:
Email: support@offlimits.in
Phone: +91-7676109459
Address: E 1702 Mallasandra, Bengaluru 560109